![]() For the most part Guests are treated just like a Teams user in your own organization because their account is added to the Azure AD. People who use a free email account (Gmail,, etc.) can also join Microsoft Teams. ![]() A guest doesn’t need to be a business user who has a Microsoft 365 account in Azure Active Directory (AD) at another organization. The external user will need Guest access to join Microsoft Teams and collaborate with your employees.Ī Guest access refers to giving access to your Microsoft 365 tenant to an external user, such as a consultant, partner, or vendor. However, External access alone doesn’t allow users to be added to your Microsoft Teams. Microsoft defines External access as “a way for Teams users from an entire external domain to find, call, chat, and set up meetings with you in Teams.” For example, with external access anyone in the world who is using Microsoft Teams can use your email to find and contact you. They both are meant to give access to people who are not part of your organization, but there is a distinction to how they are treated by Microsoft Office 365. Microsoft offers two options for communicating with external users: External access and Guess access. There are some consequences of enabling Guest access in Teams, which I have discussed in my article in detail. The second important thing is to read my article Understand the Impact of Enabling Guest Access in Microsoft Teams. ![]() I will explain these two in the next section. īefore you consider adding an external user to your organization, it’s helpful to understand the difference between External access an d Guest access. As far as Microsoft 365 is concerned, external users are people that are not part of your organization. You can also add users that don’t belong to any organization and are using free web-based emails, such as Gmail or, so they can be added to your Microsoft Teams channels and collaborate with you just like any other employee within your organization. ![]() For example, you can add a user from join your Microsoft Teams. If you are using Microsoft Teams and would like to be able to communicate with the external users, there are certain steps that you need to take before they can join your Teams. ![]()
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